Recovering a Username on Binovi Pro can be found on the bottom of the login page. Selecting the Forgot Username option will transfer you to the clinic's portal.
On the portal, insert a email which is associated to the account and select the Resend Username button. The information will only be sent if the email is registered to a clinic.
Alternatively, a Username can be altered through the clinic's Portal. Select the Forgot Password option on the bottom of the page.
After selecting the Forgot Password option on the portal, the page above will appear. Scroll to the bottom of the page and a option named I forgot my username is present. Select the I forgot my username option to load the next step.
On this page, insert the email which is associated with the clinic's account into the empty field and press Resend Username. The username will be sent to the desired email which may then be used to sign into Binovi Pro.